Why Replace An Intercom System: Reasons & Solutions (2024)

Upgrading to a modern intercom system can transform how guests communicate within your home or building. Replacing an intercom system and master station enhances functionality and integrates newer technology that aligns with today’s security demands.

Let’s explore why stepping into the future with a new home intercom system is more than just an upgrade—it’s necessary.

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Top 10 Reasons to Replace Intercom Systems

IP Video Intercom System

1. For Better Communication

Modern intercom systems offer vastly improved audio and video quality, ensuring messages are both seen and heard clearly across all units.

Whether it’s a conversation between rooms or monitoring the front door, the clarity provided by new systems like video doorbells and wireless intercom units facilitates seamless communication within any space.

2. To Improve Security

Replacing your old broken intercom system with a modern one significantly enhances building security. Contemporary intercoms integrate with other security systems, feature video capabilities, and often include smart technology for remote monitoring and control.

The upgrade is essential for convenience and providing a secure environment where access can be tightly managed and monitored.

3. For Scalability

Modern intercom systems are designed to be scalable, accommodating the growth of your home or building without extensive modifications. Upgrading to a new system allows you to easily expand coverage by adding another door station or integrating additional features as your needs evolve.

Scalability ensures that your system remains effective no matter how your space changes or grows, utilizing existing wiring to minimize disruption.

4. To Promote Ease of Use

Today’s intercom systems are user-friendly, featuring intuitive interfaces that all members of the household or building can operate comfortably.

With features like touch screen, video doorbell and mobile-connected app, users can communicate and manage access effortlessly. This ease of use is a significant upgrade over older systems, which often involved complex operations or unreliable connections.

5. For Aesthetic Purposes

Replacing your intercom system can also enhance the aesthetic appeal of your property. Modern units come in sleek, contemporary designs that blend well with any interior or exterior.

An upgrade can replace obtrusive, outdated units with more refined, stylish devices that enhance the visual appeal of your entryways and living spaces.

6. To Reduce Maintenance Costs

Older intercom systems often require frequent repairs and can be costly to maintain due to the unavailability of parts and the need for specialized service.

New intercom systems are not only more reliable but also come with updated technology that requires less upkeep.

By upgrading your current intercom system, you can reduce the long-term costs associated with maintaining an older system while benefiting from manufacturer warranties and support for newer models.

7. To Increase the Value of the Property

Installing a modern intercom system can significantly boost the value of your property. Potential buyers or tenants often view advanced security and communication systems as major assets.

A new intercom system, especially one that integrates seamlessly with other systems for home automation, can make your property more attractive in the competitive real estate market.

8. For Future Proofing

Replacing your old intercom with a newer model can help future-proof your property.

Modern intercoms are equipped to handle technological advancements and can be easily updated to incorporate new features as they become available. This means staying ahead with the latest communication technology, ensuring your system does not become obsolete.

9. To Provide Functionality

Upgrading to a new intercom system offers enhanced functionality beyond simple voice communication.

Features like video doorbells, connectivity with mobile devices, and integration with other smart home systems like lighting and access control provide a level of convenience and security that old systems cannot match.

10. To Reduce Repair Costs

Older intercom systems can become a constant source of repair expenses due to wear and tear and difficulty finding compatible parts.

New intercom systems are built to last with less frequent breakdowns and come with warranties and better customer support, reducing the need for costly repairs and maintenance over time.

2 Ways To Convert Intercom Systems

WiFi Video Doorbell Intercom System


Retrofitting an existing intercom system allows you to update the functionality without a complete overhaul. This process involves integrating new technology into the current system’s framework and utilizing existing wiring and components wherever possible.

Retrofit solutions can include adding new master stations, upgrading to video doorbells, or enhancing the system with wireless capabilities.

This option is ideal for those looking to modernize their setup while controlling costs and minimizing installation efforts.

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Cover & Replace

The cover-and-replace method removes the old system entirely and installs a brand-new one. This approach is often necessary when the existing system is beyond repair, or the infrastructure cannot support newer technologies.

Covering and replacing can be more disruptive and expensive but offers the opportunity to install advanced systems that fully integrate with modern smart home technologies.

This method ensures you have a completely updated system with new wiring, stations, and a power source, providing a comprehensive upgrade to the latest intercom technology.

3 Modern Options To Replace Old Intercom Systems

Wireless Intercoms

Wireless intercom systems offer a significant upgrade for those looking to replace old wired models. Completely wireless, these systems eliminate the need for extensive wiring throughout the building, making installation simpler and more flexible.

Wireless intercoms allow communication across various rooms or even buildings without physical connections, often integrating seamlessly with mobile devices and other smart home technologies such as video doorbells.

Mobile Access Control Systems

Mobile access control systems replace traditional intercoms by leveraging mobile technology, allowing users to control access through their smartphones.

These systems can send alerts, manage entry permissions, and even provide video feeds directly to a user’s phone, offering enhanced convenience and security.

Mobile access systems are particularly useful for remotely managing entry to the house or specific rooms, adding a layer of modern security and functionality to any home or business.

Refreshed Wired Intercoms

For those who prefer traditional setups or where wireless signals are unreliable, refreshed wired intercom systems provide a robust solution.

These systems use the existing wiring framework but upgrade the main units, stations, and other system components to modern standards.

This option is perfect for those who want to maintain the reliability of wired communications while enhancing functionality with new features like high-quality speakers, better controls, and integrated doorbell systems.


How much does it cost to replace an intercom system?

The cost to replace an intercom system varies depending on the type and complexity of the system installed.

It can range from a few hundred to several thousand dollars, influenced by factors like the choice between wired and wireless systems, the number of stations, and additional features like video capabilities.

How much does it cost to install a new intercom?

Installing a new intercom system costs between $1,000 and $3,000, including parts and labor. The price can increase with additional features such as video doorbells, mobile integration, or expanded coverage across multiple rooms or buildings.

What can you do with an old intercom system?

Old intercom systems can sometimes be upgraded with new components to enhance functionality or integrated with modern smart home technologies.

If upgrading isn’t viable, components like wires and metal stations might be recyclable, or the system can be donated if it is still operational.

How long do intercom systems last?

Intercom systems generally last between 10 to 15 years, depending on the quality of installation, frequency of use, and regular maintenance. Systems using more robust and modern technology may have a longer lifespan with fewer maintenance requirements.

Final Thoughts

Upgrading or replacing your intercom system can significantly enhance communication efficiency and security within your home or business.

Whether you’re considering a completely wireless system or a modern wired solution, the right intercom can transform your living or work environment.

If you need help deciding or want to learn more about the best options for your needs, contact us today for a free consultation.

Our experts are ready to assist you in making the perfect choice to secure and streamline your property’s communication system.

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Safe and Sound Security is a modern security system installation and low voltage cabling company serving residential and commercial customers for over a decade.

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