⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Cloudgate Authorized Installer

Safe and Sound Security delivers professional CloudGate PIAM installation services nationwide, providing 19+ years of commercial expertise, 20,000+ locations served, and 99% customer satisfaction.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified CloudGate Authorized Installer Credentials

Safe and Sound Security maintains authorized CloudGate installer status, with certified technicians trained in PIAM deployment, configuration, PACS connection, and comprehensive support for the workforce automation guide.

CloudGate Physical Identity and Access Management Platform

CloudGate revolutionizes organizational security through a comprehensive no-code PIAM platform that seamlessly unifies physical access control, visitor management, mobile credentials, and space reservation across facilities. The modular workflow engine integrates with over 150 existing PACS solutions, including Lenel OnGuard, Genetec Center, Honeywell Pro-Watch, HID, AMAG, RS2, and C-Cure, without requiring replacement. Mobile wallet credentials enable employees to access facilities via Apple Wallet, Google Wallet, and Samsung Wallet on smartphones and other devices, with tap-to-enter convenience.

Critical Access Control Challenges Addressed

CloudGate eliminates manual access management inefficiencies, unauthorized entry risks, and compliance data documentation gaps that plague traditional operations across organizations. Real-time monitoring prevents breaches while comprehensive audit trail capabilities support regulatory requirements across healthcare, financial services, and government facilities. Automated workflow processes reduce administrative overhead while enhancing organizational posture through intelligent governance.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our CloudGate Installation and Integration Services

Our certified technicians conduct comprehensive site assessments to evaluate existing PACS infrastructure, network requirements, and specifications for a seamless deployment without operational disruption. Pre-installation planning addresses Active Directory synchronization, HR integration, single sign-on configuration, and multi-factor authentication protocol, ensuring alignment. Expert configuration includes customized workflow automation, role-based access permissions, visitor management protocol, and mobile credential provisioning aligned with organizational policies and requirements. Lastly, professional training covers administration, user management, compliance reporting, and emergency mustering capabilities, ensuring operational proficiency across teams.

CloudGate 3D FACE READER
CloudGate Smart Lobby

CloudGate Support and Maintenance Programs

Safe and Sound Security provides complete lifecycle support, including preventative maintenance programs, technical assistance, and updates, ensuring continuous operational excellence. Service agreements cover health monitoring, troubleshooting, workflow optimization, and compliance reporting with responsive technical commitments. Remote diagnostic capabilities enable rapid issue resolution, while on-site service handles complex requirements and infrastructure modifications as needed. Proactive monitoring identifies potential workflow bottlenecks before impacting operations through comprehensive performance analytics and reporting. Training refreshers maintain administrator proficiency while documentation supports internal troubleshooting capabilities and regulatory compliance requirements.

CloudGate Platform Features and Capabilities

CloudGate offers no-code drag-and-drop workflow automation, enabling the customization of business processes without extensive programming. Connection with 150+ PACS ensures compatibility with Lenel OnGuard, Genetec Center, Software House C-Cure, and other enterprise solutions. Mobile credentials support NFC, Bluetooth, and QR code technologies across smartphone device platforms for universal employee access without physical cards. Enterprise visitor management includes pre-registration, touchless kiosks, background check-in integration, and automated host notifications for protection. Space reservation enables desk booking, meeting room scheduling, and parking allocation through a unified mobile application interface. Emergency mustering provides real-time personnel accountability during evacuations.

CloudGate Credential Activation
Cloudgate Process

Customer Benefits and Business Value

Organizations achieve measurable ROI through automated access management, reducing administrative overhead by eliminating manual badge issuance processes. Enhanced posture results from immediate access revocation upon employee termination, preventing unauthorized entry and risks. Regulatory compliance automation simplifies compliance with HIPAA, SOC 2, and ISO 27001 requirements by providing comprehensive audit trails that document events. Operational efficiency improvements include streamlined visitor processing and professional guest experiences, thereby enhancing the organization’s reputation. Cost reductions eliminate plastic access card waste by enabling mobile credentials, reducing help desk tickets. Workforce productivity gains result from simplified space reservation supporting hybrid work environments.

Locations

Click a pin drop on the map to get more information!

Which Industries Should Use CloudGate

Monitor in a hospital

Hospitals and medical practices implement CloudGate for HIPAA-compliant patient data protection, Epic integration, HL7 compliance, visitor screening, credentialing automation, and comprehensive audit trails that support healthcare regulatory requirements.

real estate property

Property management companies leverage CloudGate for multi-tenant access control, unified visitor management across portfolio properties, tenant amenity access, parking allocation, and streamlined building operations supporting diverse occupant requirements.

finance

Banks and credit unions utilize CloudGate for PCI DSS compliance, secure vault access, branch automation, visitor verification, employee credential management, and comprehensive audit reporting supporting financial regulatory oversight.

enterprise

Fortune 500 companies deploy CloudGate for global workforce management, role-based governance, contractor oversight, mobile credentials, space reservation, emergency mustering, and unified operations across distributed facilities.

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Universities and schools implement CloudGate for campus-wide access control, student housing management, facility scheduling, visitor screening, emergency notification, and integrated operations supporting diverse academic environments and compliance.

government building

Municipal and federal agencies adopt CloudGate for secure facility access, visitor management, compliance reporting, background check integration, audit trail documentation, and emergency response coordination, supporting critical infrastructure protection requirements.

Manufacturing Icon

Industrial facilities use CloudGate for contractor management, restricted area access, shift-based permissions, equipment tracking, safety enforcement, and operational efficiency, supporting complex workforce scheduling and zone requirements.

hotel

Hotels and resorts deploy CloudGate for guest credential issuance, staff access management, amenity reservations, parking allocation, contractor oversight, and seamless visitor experiences supporting property operations and guest satisfaction objectives.

CloudGate Credential Activation

Get Professional CloudGate Installation and Deployment Services

Safe and Sound Security leverages authorized installer expertise to deploy Soloinsight’s CloudGate PIAM solution that modernizes access control operations. Our certified technicians assess organizational requirements, design customized workflows, and provide comprehensive training, ensuring maximum value and adoption. With 19+ years of commercial experience and 20,000+ locations served nationwide, we understand complex enterprise requirements.CloudGate enables organizations to transition from legacy access control to modern workplace automation, supporting mobile credentials and compliance. Expert connection with existing PACS eliminates costly infrastructure replacement while enabling advanced capabilities. Reach out today to schedule your consultation and discover the benefits of CloudGate.

FAQs

CloudGate is a Physical Identity and Access Management solution that integrates with existing access control to automate employee access, visitor management, mobile credentials, space reservations, and emergency mustering through a unified cloud-based interface.

The CloudGate installation timeline varies by organizational size and complexity, typically ranging from 2 to 8 weeks and including site assessment, configuration, testing, training, and deployment across facilities.

A CloudGate authorized installer is a certified integrator trained by Soloinsight in proper deployment, PACS connection, workflow configuration, and ongoing guidance and support, ensuring a professional implementation that meets manufacturer specifications.

Verify installer authorization by requesting certification documentation, contacting Soloinsight directly through their partner verification process, or reviewing installer credentials and training certifications from authorized CloudGate training programs.

CloudGate authorized installers complete comprehensive training covering architecture, PACS protocols, workflow automation, mobile credentials, visitor management, emergency mustering, troubleshooting, and ongoing methodologies.

Reputable CloudGate authorized installers maintain appropriate business licenses, general liability insurance, workers’ compensation coverage, and professional indemnity insurance protecting clients during installation and ongoing service delivery.

Yes. CloudGate installers integrate with over 150 physical access control, Active Directory, HR platforms, video management, building automation, and parking systems through certified port connections. Their expertise ensures every integration within the stack continues to run smoothly, allowing organizations to manage identity and access from a unified platform that delivers both performance and scalability.

Authorized installers typically provide installation workmanship warranties, service-level agreements for response times, and ongoing maintenance programs that ensure reliability, uptime commitments, and the availability of technical assistance.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.