⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Dormakaba Authorized Installer

Safe and Sound Security is your certified authorized installer and trusted partner with 19+ years of experience, 20,000+ locations served, and 99% customer satisfaction, delivering professional security and access solutions nationwide.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified Installer Credentials

Our factory-trained technicians hold manufacturer certifications for E-Plex electronic locks, Keyscan access systems, and Simplex mechanical locks, and have authorized service capabilities to ensure reliable operation.

Dormakaba Access Control Solutions Overview

Dormakaba ranks among the top three access control and security solution providers worldwide, delivering products and solutions engineered for commercial, institutional, and government applications across the Americas, Europe, and the Middle East regions. The product portfolio spans electronic access control, mechanical door hardware, entrance systems, and time recording solutions. E-Plex electronic locks support PIN, proximity card, and smart card authentication and are ANSI/BHMA Grade 1 certified, making them suitable for demanding environments. Keyscan Aurora software delivers centralized access management supporting door control, elevator access, audit reporting, and integration with wireless E-Plex locks. Simplex mechanical pushbutton locking systems offer battery-free keyless entry via simple combination codes, eliminating key management costs while saving time and money on administrative costs. Mobile access solutions use Bluetooth Low Energy via the BlueSky app, enabling digital smartphone credentials secured by LEGIC Connect encryption.

Critical Access Control Challenges Addressed

Organizations face persistent access control challenges, including unauthorized entry, inefficient key management, and gaps in compliance documentation. Lost or duplicated keys create security vulnerabilities, while manual tracking consumes administrative time. These locking systems eliminate the need for physical keys by using electronic credentials and PIN codes. Audit trails document every access event with timestamps and user identification. Integration with existing building systems streamlines operation while programmable schedules automate door locking based on business hours.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our Installation and Integration Services

Installation begins with a site assessment that evaluates door configurations, traffic patterns, and overall security needs. We analyze existing infrastructure, including door frames, power availability, and network connectivity, to determine optimal product selection for each project. Configuration includes programming user credentials, establishing access schedules, and setting authority levels. Our team integrates these products with existing security infrastructure, including video surveillance, intrusion alarms, and building management platforms, where applicable. Testing validates that every door operates correctly under normal and emergency conditions. We verify credential authentication, audit trail recording, and software functionality before handoff to ensure proper operation.

Dormakaba Security Revolving Doors
Dormakaba Safe Lock 52 Series

Support and Maintenance Programs

Authorized installer status provides direct access to technical support, genuine replacement parts, and warranty validation. We maintain parts inventory for common E-Plex and Simplex components, enabling rapid repair service. Preventative maintenance includes firmware updates, battery replacement for electronic locks, and mechanical adjustment for high-traffic doors. Remote diagnostics through Keyscan Aurora enable troubleshooting without site visits when network connectivity permits. Our customer service team offers expert advice on fault resolution and system optimization. Extended service packages provide priority response, annual software maintenance, and repair coverage. Service contract options range from standard warranty support to platinum programs with overnight hardware replacement.

Product Features and Capabilities

E-Plex 7900 series electronic locks support RFID credentials, mobile BLE access, and integration with Keyscan Aurora or third-party access control platforms. Wireless communication eliminates door wiring while Grade 1 construction withstands institutional use. Keyscan Aurora software manages credentials for thousands of users across multiple facilities. Features include access scheduling, holiday programming, real-time door monitoring, and comprehensive audit reporting. Web-client access enables remote system administration. Simplex mechanical locks require no batteries, wiring, or software. Single access codes program directly from the keypad. Models available for cylindrical, mortise, and exit device applications with UL fire ratings suitable for a wide range of construction types. RCI electric strikes and electromagnetic locks integrate with access control systems for release upon valid credentials—power supplies, request-to-exit devices, and door position sensors complete hardwired installations.

Dormakaba BlueSky Access
Dormakaba Security Revolving Doors

Business Benefits of These Products and Services

Eliminating physical keys reduces replacement costs and saves rekeying expenses when employees depart. Credential deactivation occurs instantly via software rather than by collecting keys. Audit trails provide accountability, documenting who accessed which doors and when. Reports support compliance with regulation requirements and incident investigation. Centralized management reduces administrative burden compared to managing separate systems per building. Single software platforms control doors across multiple locations, delivering value through simplified administration. Scalability accommodates growth from initial deployment through facility expansion. Add doors and users without replacing core infrastructure.

Locations

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Which Industries Benefit from These Access Control Solutions

finance

Educational institutions manage student, staff, and visitor access across classrooms, administrative offices, and athletic facilities. These products provide lockdown capabilities, class period scheduling, and audit trails to support campus safety protocols.

Monitor in a hospital

Hospitals and clinics control access to pharmacies, patient records, and restricted treatment areas. Audit trails support HIPAA compliance documentation, while touchless entry reduces the transmission of infections in clinical environments.

government building

Municipal buildings, courthouses, and federal facilities require access control that meets TAA and BAA compliance standards. These security solutions qualify for government procurement channels supporting regulatory requirements for public sector installations.

Monterey County Office of Education security system case study

Hotels use lodging systems, including Saflok and Ilco electronic locks, with integrated property management systems. Mobile key delivery enables guest room access via smartphone, bypassing front desk check-in.

Manufacturing Security Solutions

Professional offices control lobby entry, elevator access, and suite doors through unified access systems. Tenant credentialing and visitor management streamline building operations while audit trails document access activity across the industry.

Shopping Mall Security Officer

Apartment communities manage resident access to units, amenities, and common areas through Community software. Mobile credentials simplify access by eliminating the need for physical key distribution, and remote management reduces the need for on-site personnel.

data center

Production facilities restrict access to hazardous areas, equipment rooms, and shipping docks. Grade 1 locks withstand industrial environments while audit trails enforce safety protocols and track employee movement.

Building Security Systems 

Banks and credit unions secure vaults, server rooms, and teller areas with robust access control. Audit capabilities support regulatory compliance while time-delayed access features protect high-value areas.

Dormakaba Simplex L1000

Experience Expert Dormakaba Installation Services

Our team delivers professional installation, backed by credentials of authorized, certified installers and 19+ years of security industry expertise. We serve commercial, institutional, and government clients nationwide as a trusted Dormakaba partner. The consultation process evaluates your security requirements, facility layout, and integration needs. We advise on appropriate products matching your operational requirements and provide planning guidance for each project. Proposals include detailed scope, product specifications, and implementation timeline. We coordinate installation scheduling to minimize operational disruption. Reach out to discuss your access control requirements and receive a customized quote. Our technical support team answers questions about capabilities and integration options. Contact our expert advisors today.

FAQs

An authorized installer delivers certified installation, configuration, and support for access control products and services. This includes E-Plex electronic locks, Keyscan Aurora software, Simplex mechanical locks, and mobile access solutions, all installed by factory-trained technicians in accordance with manufacturer specifications.

These products comply with the Buy American Act, Trade Agreement Act, and Buy America Build America requirements. These compliance certifications qualify access control solutions for federal, state, and local government procurement through preferred purchasing channels.

Mobile access uses Bluetooth Low Energy technology with LEGIC Connect encryption. Users receive digital credentials on their smartphones via BlueSky or mobile access apps, enabling touchless entry to BLE-enabled readers and electronic locks.

E-Plex locks are electronic, requiring batteries and supporting multiple user codes, audit trails, and software integration. Simplex locks are fully mechanical, battery-free, with single access codes programmed directly from the keypad without software.

These products integrate with leading platforms, including Lenel, Genetec, Software House C-CURE, and Mercury-based systems. Keyscan Aurora also supports video management, visitor management, elevator control, and intrusion alarm integration.

These systems support proximity cards at 125kHz, smart cards at 13.56MHz, mobile BLE credentials, PIN codes, and dual-factor authentication combining credentials. Keyscan readers accommodate HID, Farpointe, and proprietary credential formats.

Keyscan Aurora provides access management, including door control, elevator access, audit reporting, and scheduling. The platform provides web client remote access and scales from small facilities to enterprise deployments, supporting SQL databases.

Electronic locks require annual battery replacement based on usage, periodic firmware updates, and keypad cleaning. Authorized installers provide preventative maintenance, remote diagnostics, and access to genuine replacement parts.

Electronic and mechanical locks meet ADA accessibility standards with lever operation requiring no tight grasping or wrist twisting. Products carry ANSI/BHMA Grade 1 certification and DOD 5220.22M compliance for supplemental access control.

Authorized installers complete factory certification, maintain direct manufacturer relationships, and access genuine parts. Certification ensures proper configuration, warranty validation, and adherence to installation standards, thereby enabling optimal system performance.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.