⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

DragonFruit Authorized Installer

Safe and Sound Security is your certified DragonFruit authorized installer with 19+ years of industry experience, 20,000+ commercial locations served, and 99% customer satisfaction nationwide.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified DragonFruit Installer Credentials

Our certified technicians complete rigorous DragonFruit platform training covering Split AI deployment, analytics configuration, and VMS integration, delivering professional installations backed by manufacturer authorization.

DragonFruit All-in-One Enterprise AI Platform

DragonFruit AI transforms existing security cameras into powerful business intelligence tools through advanced cloud-based video analytics technology. The platform delivers enterprise-grade capabilities, including loss prevention, occupancy management, workplace safety monitoring, and retail insights, without requiring expensive hardware replacements.

Built on patented Split AI technology, DragonFruit processes video locally on Apple M1-powered base stations while leveraging cloud resources for advanced analytics. This architecture minimizes bandwidth requirements while enabling sophisticated AI capabilities across geographically distributed locations.

The platform integrates with manufacturers’ existing camera infrastructure, including Hanwha, Axis, and Bosch. Any ONVIF-compliant camera or RTSP feed connects seamlessly to the DragonFruit ecosystem.

Critical Video Intelligence Challenges Solved

Traditional surveillance systems generate massive amounts of footage that sits unwatched until incidents occur. Security teams struggle with manual video review consuming countless hours, delayed incident response affecting outcomes, and the inability to extract actionable business insights from existing camera investments.

DragonFruit addresses these challenges through automated AI-powered monitoring, real-time alerting, and intelligent video search capabilities that transform passive recording into proactive protection.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our DragonFruit Installation Services

Our DragonFruit installations begin with comprehensive site assessments evaluating camera placement, network infrastructure, and available bandwidth at each location. We configure base stations for optimal Split AI performance and customize analytics modules to address your specific operational requirements and objectives.

Professional deployment includes camera integration testing, analytics calibration, and alert threshold optimization for your unique environment. We ensure proper network segmentation and security protocols protect your video data throughout the entire system architecture.

DragonFruit Intrusion Detection Solution
DragonFruit Shoplifting Detection AI

DragonFruit Support and Maintenance Programs

Our ongoing support ensures your DragonFruit deployment continues to deliver value as your business evolves and expands into new locations. We provide remote diagnostics, firmware updates, and analytics optimization to maintain peak system performance throughout the entire platform lifecycle.

Preventative maintenance visits verify the health of base stations, camera connectivity, and network performance at each location. We proactively identify potential issues before they impact operations and recommend configuration adjustments as DragonFruit releases new analytics capabilities and features.

DragonFruit Analytics Modules and Capabilities

DragonFruit offers purpose-built AI agents addressing security, shrink reduction, operations, and compliance requirements across industries. The Investigations module provides AI-powered video search, automated summaries, evidence management, and LPR capabilities, dramatically accelerating incident resolution.

Occupancy analytics deliver people counting, heatmaps, dwell time analysis, and real-time capacity dashboards. Retail modules include self-checkout fraud detection, POS exception monitoring, stock-out alerts, and customer journey tracking for comprehensive store intelligence and asset protection.

Workplace safety agents detect slip-and-fall incidents, liquid spills, PPE compliance violations, and blocked emergency exits. The Frontier VMS integrates video management with analytics, providing video walls and real-time alerting.

DragonFruit AI video analytics for Sales Analysis
DragonFruit AI Traffic Analysis

Business Benefits of DragonFruit AI Analytics

DragonFruit delivers measurable returns by reducing shrinkage, accelerating investigations, improving safety compliance, and providing actionable operational insights across your entire organization. Retailers report significant improvements from self-checkout monitoring and POS exception-detection analytics.

Security teams complete investigations dramatically faster by using AI-powered video search rather than manually reviewing hours of surveillance footage. Automated incident detection and real-time alerts enable immediate response rather than after-the-fact discovery of security events.

Locations

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Industries That Benefit from DragonFruit AI

mall

DragonFruit excels in retail environments through self-checkout fraud detection, shrink-reduction analytics, and customer behavior insights that drive revenue. Multi-location retailers benefit from centralized management and unified reporting across all stores from a single dashboard interface for complete visibility.

Manufacturing Security Solutions

Industrial operations leverage DragonFruit for OSHA compliance monitoring, PPE detection, and workplace safety alerts that protect employees. The platform identifies hazards, including liquid spills, blocked exits, and unsafe behaviors, before injuries occur on the production floor or warehouse environment.

Monitor in a hospital

Hospitals and medical practices use DragonFruit for occupancy management, patient flow optimization, and comprehensive facility safety monitoring. The platform helps maintain compliance with capacity requirements, emergency preparedness standards, and visitor management protocols across campus buildings and clinical areas.

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Schools and universities deploy DragonFruit for campus security monitoring, building occupancy tracking, and rapid incident investigation capabilities. Centralized video management simplifies security operations across multiple buildings, parking areas, athletic facilities, and outdoor spaces across the entire campus.

hotel

Hotels, restaurants, and entertainment facilities benefit from crowd management, queue monitoring, and customer experience analytics for operations. DragonFruit provides actionable insights into visitor patterns, peak occupancy periods, and operational efficiency metrics, enabling improved guest services and satisfaction.

Property Management

Commercial property managers use DragonFruit to monitor multiple buildings from centralized dashboards with unified reporting across portfolios. LPR capabilities track parking compliance, while occupancy analytics inform effective decisions in tenant services, common area management, and building operations.

railway building rail train travel transportation

Distribution centers and logistics facilities leverage DragonFruit for inventory protection, loading dock monitoring, and vehicle tracking operations. LPR automates vehicle identification for access control, delivery verification, and fleet management across warehouse and distribution networks nationwide.

government building

Municipal buildings and public facilities deploy DragonFruit for security monitoring, occupancy compliance, and incident investigation requirements. The platform supports public safety objectives while providing operational insights for facility managers and security administrators overseeing public spaces.

DragonFruit Intrusion Detection Solution

Get Started with DragonFruit Installation

Transform your existing security cameras into intelligent business tools with professional DragonFruit installation from Safe and Sound Security. Our certified technicians assess your current infrastructure, recommend optimal analytics configurations, and deploy solutions tailored to your specific operational requirements and business objectives.

We serve businesses nationwide, with particular expertise in the U.S. and its metropolitan markets. We design and deploy DragonFruit solutions that scale seamlessly from one location to hundreds.

Book a consultation to see how DragonFruit AI analytics can reduce losses, strengthen security, and improve compliance outcomes.

FAQs

Yes, DragonFruit integrates with virtually any existing camera infrastructure without requiring replacement. The platform supports ONVIF-compliant cameras, RTSP feeds, and analog cameras with encoders. Major camera partners include Hanwha, Axis, and Bosch, with seamless auto-discovery for compatible devices during installation.

Split AI is DragonFruit’s patented technology that divides video processing between on-premises base stations and cloud servers. Local base stations handle initial video analysis while cloud resources perform advanced AI computations. This architecture minimizes bandwidth requirements while delivering sophisticated analytics capabilities to multi-location enterprises with limited upload speeds.

DragonFruit uses advanced machine learning to visually recognize products by shape, texture, and packaging, rather than relying solely on barcode scanning. The system detects common fraud tactics, including barcode swapping, missed scans, and suspicious customer behavior patterns in real time, immediately alerting store personnel to potential theft incidents.

Yes, DragonFruit offers comprehensive safety modules, including slip-and-fall detection, liquid-spill identification, PPE compliance monitoring, and alerts for blocked emergency exits. These AI agents continuously monitor camera feeds and send immediate notifications when hazards are detected, enabling rapid response before injuries occur and supporting OSHA compliance requirements.

DragonFruit integrates seamlessly with Milestone XProtect across all product levels, from Essentials+ to Corporate. The platform can overlay onto existing VMS infrastructure, allowing organizations to add advanced AI analytics capabilities without replacing current video management investments or disrupting established security workflows and procedures.

DragonFruit uses consumption-based pricing with no per-camera, per-location, or per-user licensing fees. Organizations pay only for analytics modules they actually use each month. Month-to-month and enterprise pricing options offer flexibility, and analytics can be moved between cameras without additional fees or contract modifications.

DragonFruit integrates with leading access control platforms, including Avigilon Alta and Kisi systems. These integrations enable intelligent access monitoring, tailgate detection, and video verification for entry events. Security teams gain enhanced visibility into access activity beyond traditional badge-only systems through unified video and access control correlation.

DragonFruit’s Investigations module uses AI-powered video search to locate specific events, people, or vehicles across hours of recorded footage in seconds rather than hours. Automated video summaries condense lengthy recordings into relevant clips while LPR capabilities quickly identify vehicles of interest for comprehensive incident documentation and evidence management.

Basic DragonFruit deployments are complete within days rather than weeks, typical of traditional analytics platforms. The base station connects to Ethernet and power, then configures remotely via browser interface. Our certified technicians handle analytics configuration, camera integration, and comprehensive user training to ensure rapid time-to-value for your organization.

Traditional analytics require expensive GPU hardware at each location and often struggle to achieve high accuracy in real-world conditions. DragonFruit’s cloud-native architecture eliminates the need for local GPUs, while its patented Split AI technology delivers superior analytics performance with lower bandwidth consumption. The platform continuously improves through automatic cloud updates without hardware replacements or costly upgrade cycles.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

Let’s start a conversation.

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.