⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Galaxy Authorized Installer

Safe and Sound Security is your trusted Galaxy authorized installer with 19+ years of experience serving 20,000+ locations nationwide, including in California. Our specialist team delivers industry-leading access control solutions with 99% satisfaction.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified Galaxy Dealer Credentials

Our technicians complete Galaxy Control Systems factory certification training covering installation, programming, and troubleshooting. We maintain authorized-dealer status with direct manufacturer support.

Galaxy Control Systems Access Control Solutions

Galaxy Control Systems is a leader in enterprise-class access control hardware and software manufactured in the United States. The company evolved from Digital Systems Corporation, an award-winning defence contractor that developed surveillance technology for the US Military since 1974.

System Galaxy software integrates access control, alarm monitoring, video surveillance, elevator control, visitor management, and time and attendance into a unified platform. The flexible modular architecture scales from single-door installations to multi-site enterprise deployments.

Galaxy hardware supports a combination of credential technologies, including proximity cards, smart cards, biometrics, mobile credentials, and Bluetooth. All products maintain backwards compatibility, protecting your security investment as technology evolves.

Critical Access Control Challenges Addressed

Businesses face unauthorized entry attempts, credential sharing, tailgating incidents, and gaps in compliance documentation. Manual visitor tracking creates security blind spots, while outdated systems lack integration capabilities.

Galaxy access control provides real-time monitoring, automated reporting, and audit trails that address these vulnerabilities. Organizations gain real-time insights into facility access patterns and track cardholder activity across entry points.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our Galaxy Installation and Integration

Our installation process begins with comprehensive site surveys evaluating door hardware, network infrastructure, and security requirements. We design system configurations matching your operational needs and compliance obligations.

Factory-certified technicians install Galaxy controllers, readers, and software in accordance with manufacturer specifications. We configure access rules, time schedules, and cardholder databases while integrating with existing video surveillance and alarm systems.

Training sessions ensure your staff operate the system confidently. We provide documentation covering daily operations, cardholder management, and report generation. Our partner relationship with Galaxy ensures access to the best technical resources.

Galaxy Access Control
Galaxy Integrated Access Solution

Galaxy Support and Maintenance Programs

Safe and Sound Security provides ongoing support for Galaxy access control systems, including preventative maintenance, emergency repairs, and system optimization. We use manufacturer-approved parts and follow Galaxy service procedures.

Remote diagnostics identify issues before they impact operations. Firmware updates keep your system up to date with security patches and feature enhancements. Our team monitors system health remotely to reduce downtime and improve efficiency.

Galaxy offers a unique two-year unconditional warranty covering lightning strikes, floods, and other environmental damage. Our support team coordinates warranty claims and the delivery of replacement hardware. We maintain direct communication with Galaxy technical support for complex troubleshooting.

Galaxy Hardware and Software Platforms

System Galaxy software delivers access control, credential management, alarm monitoring, intrusion detection, surveillance integration, elevator control, badging, time and attendance, and visitor management from a single interface. The solution offers standard and enterprise licensing options.

The 600/635 Series controllers provide modular expansion supporting two, eight, or sixteen doors per panel. Controllers communicate via TCP/IP networks and support up to 50,000 cardholders per cluster. These devices use industry-standard communication protocols.

The 700 Series controllers feature embedded OSDP technology for encrypted communication with readers. Cloud Concierge provides cloud-hosted access control with mobile management and SaaS pricing models.

Galaxy Cloud Concierge with Integrated Intercom
Cloud Concierge

Business Benefits

Galaxy access control reduces unauthorized access incidents through real-time credential validation and anti-passback enforcement. Automated audit trails simplify compliance documentation for HIPAA, PCI DSS, and regulatory requirements while improving data accuracy.

Centralized management across multiple locations eliminates redundant administration tasks. Mobile apps enable remote door control, lock activation, and cardholder monitoring from smartphones. These capabilities improve operational efficiency.

Scalable architecture accommodates business growth without system replacement. Backwards compatibility protects hardware investments while allowing incremental upgrades. This solution helps decision-makers build long-term security strategies.

Locations

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Industries That Benefit from Galaxy Access Control

government building

Galaxy maintains HSPD-12/FIPS 201, PIV, CAC, and TWIC compliance certifications required for federal installations. The system serves DOD, DOJ, US Marine Corps, US Coast Guard, and US Park Service facilities with industry security solutions.

Monitor in a hospital

Galaxy access control restricts pharmacy, medical records, and patient areas to authorized personnel—audit trails document access events for HIPAA compliance investigations. The system stores data securely for compliance audits.

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Galaxy protects schools and universities with lockdown capabilities, visitor management integration, and after-hours access restrictions. Campus-wide deployments enable centralized management of multiple buildings, improving public safety.

how to determine office space

Multi-tenant buildings benefit from Cloud Concierge’s partitioned access control, allowing property managers and tenants to maintain separate system administration while sharing common-area readers.

finance

Galaxy provides audit trails and dual-authentication options meeting banking security requirements. Integration with vault timers and safe areas enhances protection for cash-handling operations.

industrial park building roof

Manufacturing plants use Galaxy for shift-based access scheduling, hazardous-area restrictions, and time-and-attendance integration. Modular controllers accommodate facility expansions, offering scalable security solutions.

mall

Galaxy manages employee access across multiple store locations through a centralized software system. Regional managers monitor door activity and generate access reports without visiting individual sites, thereby reducing operational overhead.

Property Management

Cloud Concierge enables property managers to administer access control across portfolios without on-premise servers. Tenant onboarding and credential provisioning happen through web-based interfaces.

Galaxy Access Control

Get Professional Galaxy Access Control Installation

Safe and Sound Security designs and installs Galaxy access control systems for businesses requiring enterprise-grade security management. Our factory-certified technicians handle site surveys, system design, installation, programming, and training.

We offer both System Galaxy on-premise deployments and Cloud Concierge cloud-hosted solutions, depending on your infrastructure preferences. Our selection of Galaxy products addresses diverse security needs.

Contact our crew to schedule a consultation to evaluate your facility’s access control needs. We provide system recommendations, project timelines, and investment estimates. Partner with Safe and Sound Security for your next access control project.

FAQs

Galaxy Control Systems manufactures all products in the United States at its Walkersville, Maryland headquarters. This domestic manufacturing makes Galaxy fully compliant with NDAA Section 889 requirements for federal government procurement and defense contractor facilities.

System Galaxy is enterprise-class access control and security management software that integrates door access, alarm monitoring, video surveillance, elevator control, photo badging, visitor management, and time and attendance into a unified platform with an ODBC-compliant SQL database architecture.

Cloud Concierge is Galaxy’s cloud-hosted access control platform that offers SaaS-based door management, real-time monitoring, and mobile administration without on-premises servers. Three deployment configurations include user-managed on-site, user-managed remote, and integrator-managed remote options.

Galaxy access control pricing varies based on door count, controller configuration, software licensing tier, and integration requirements. Small installations typically start in the low thousands, while enterprise deployments require custom project pricing based on scope assessment.

Galaxy integrates with major video surveillance platforms, including OpenEye, Eagle Eye VMS, Hanwha Wave, and numerous DVR/NVR systems. Additional integrations include intrusion detection panels, elevator control systems, Microsoft Active Directory, and visitor management platforms.

The 500 series comprises legacy Galaxy controllers that use RS-232 serial communication protocols. The 600/635 series provides current-generation modular controllers with native TCP/IP networking, expanded cardholder capacity, and web-based configuration tools. Galaxy offers retrofit kits for upgrades.

Galaxy supports mobile credentials and Bluetooth access through compatible OSDP and Wiegand readers. The BAS-IP Intercom Entry System accepts key fobs, PIN codes, and Bluetooth credentials, while Galaxy mobile apps enable administrators to remotely control doors.

Contact Safe and Sound Security for Galaxy access control installation, preventative maintenance, and technical support services. As a factory-certified Galaxy Authorized Dealer, we provide professional installation, operator training, and direct access to manufacturer technical support.

Galaxy authorized installers complete factory certification training covering system architecture, installation procedures, and troubleshooting methodologies. Certified dealers access manufacturer technical support, warranty processing, and genuine replacement parts unavailable to general contractors.

Galaxy hardware supports proximity readers, smart card readers, biometric scanners, keypads, and OSDP-compliant devices from multiple manufacturers. The 600/635 series accommodates Wiegand and RS-485 protocols, while the 700 series uses OSDP exclusively for encrypted communication.

Galaxy integrates with biometric systems from Sagem, Invixium, and MorphoManager, supporting fingerprint, facial, and iris scanning for verification. Biometric enrollment modules operate within System Galaxy, a unified credential management system.

System Galaxy manages multiple worldwide sites through a centralized database, leveraging existing LAN/WAN network infrastructure. Administrators control access rules, generate reports, and monitor activity across all locations from a single workstation or mobile application interface.

Galaxy partners with Identity One to provide FICAM-certified FIPSlink software for validating CAC, PIV, PIV-I, TWIC, and CIV credentials. This partnership enables federal agencies and defense contractors to implement fully compliant physical access control systems.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

Let’s start a conversation.

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.