⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

InformaCast Authorized Installer

Safe and Sound Security is a certified InformaCast authorized installer, providing nationwide deployment, integration, and support services for mass notification systems. 

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified Dealer Credentials

Safe and Sound Security maintains official InformaCast authorization through Singlewire Software, with certified technicians trained on proper installation protocols and system integration standards. Our dealer credentials include factory-approved warranties, genuine software licensing, and direct technical support escalation capabilities for comprehensive customer protection.

InformaCast System Overview

InformaCast delivers critical communications through unified mass notification platforms reaching desktop computers, mobile devices, IP phones, speakers, and digital signage. The system provides emergency alerts, daily communications, panic button integration, weather monitoring, and incident management capabilities across on-premises, cloud, and hybrid deployments. InformaCast serves over 5,000 organizations worldwide with proven reliability for life-safety applications. Integration capabilities span Cisco phone systems, Microsoft Teams, various panic button manufacturers, IP speakers, and physical security platforms, creating comprehensive emergency response ecosystems that leverage existing technology investments.

Problems It Solves

InformaCast addresses communication failures during emergencies, where traditional methods such as email or single-channel alerts prove insufficient. The system eliminates notification gaps by simultaneously reaching people across multiple channels, enabling rapid response coordination during critical incidents and providing automated threat detection capabilities.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our Installation Services

Our certified technicians provide proven installation methodologies that guarantee compatibility with existing infrastructure while optimizing system performance. We conduct comprehensive system configuration, database integration setup, and staff training programs tailored to organizational needs. Our installation approach includes network assessment, multicast configuration, endpoint testing, and scenario customization, ensuring reliable operation during emergencies. Professional deployment eliminates common configuration errors that compromise system reliability, provides seamless integration with access control and surveillance systems, and includes thorough testing protocols that validate notification delivery across all configured channels. We maintain Singlewire certification credentials and follow factory-approved installation standards that protect warranty coverage while ensuring optimal system functionality.

InformaCast Visitor Management
InformaCast Visitor Aware System

Ongoing Support Services

Our comprehensive support programs include 24-hour system monitoring, quarterly health checks, preventative maintenance, and emergency repair services using genuine Singlewire components. We provide same-day response for critical issues, remote diagnostic capabilities, compliance reporting, and performance optimization services that maximize system uptime. Service level agreements ensure continuous availability with guaranteed response times, proactive maintenance schedules, and automatic software update management. Our technicians maintain current certifications on InformaCast platforms, access to factory technical support escalation, and relationships with Singlewire engineering teams for complex issues. Support includes user training refreshers, system expansion planning, and integration assistance when organizations add new technologies or modify existing infrastructure requiring InformaCast updates.

Product Features & Detailed Specifications

InformaCast platforms deliver intrusive audio, text, and visual alerts through IP phones, speakers, desktop computers, mobile devices, and digital signage systems. Core capabilities include panic button integration, automated weather alerting, 911 call detection, bell scheduling, and comprehensive incident management tools. The system supports multiple deployment models, including on-premises servers, cloud-based services, and hybrid architectures that combine local reliability with cloud management capabilities. Advanced features include location-aware notifications, multi-channel message delivery, real-time response tracking, and integration APIs that connect to building systems, security platforms, and collaboration tools such as Microsoft Teams. Mobile notifications reach smartphones via SMS, email, and push notifications, ensuring continuous communication regardless of user location.

InformaCast Visitor Software System
InformaCast Visitor System

Customer Benefits

Organizations implementing InformaCast achieve faster emergency response times, improved safety compliance, and streamlined daily communications through unified platforms. The system eliminates costs associated with multiple notification tools while providing comprehensive coverage that traditional paging systems cannot match. InformaCast reduces administrative overhead by automating scheduling and triggering alerts that respond to environmental conditions without manual intervention. Customers report enhanced employee confidence in emergency preparedness, improved coordination during critical incidents, and measurable improvements in response time that directly impact safety outcomes. Integration capabilities maximize existing technology investments rather than requiring wholesale infrastructure replacement, creating cost-effective solutions that deliver immediate value while supporting future expansion requirements.

Locations

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Who Should Use InformaCast

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Schools and universities benefit from InformaCast’s comprehensive safety features, including silent panic buttons, lockdown capabilities, automated weather alerts, and bell scheduling. The system addresses Alyssa’s Law compliance requirements while providing unified emergency response coordination across campus, spanning multiple buildings and diverse populations.

Monitor in a hospital

Hospitals, clinics, and senior living facilities utilize InformaCast for code blue alerts, mass casualty coordination, patient elopement notifications, and staff emergency communications. Integration with nurse call systems and medical equipment creates automated response protocols that improve patient safety and care coordination during critical situations.

Manufacturing Icon

Industrial facilities deploy InformaCast for safety alerts, equipment shutdown notifications, shift change announcements, and emergency evacuation procedures. The system integrates with machinery monitoring, chemical detection, and environmental sensors to provide automated warnings that protect workers from developing hazards and coordinate response activities.

government building

Municipal buildings, courthouses, and public safety facilities use InformaCast for threat notifications, evacuation procedures, severe weather alerts, and inter-agency coordination. The platform supports IPAWS integration for community-wide alerting and provides incident management capabilities for emergency operations centers requiring multi-jurisdictional response coordination.

corporate building

Business facilities implement InformaCast for workplace violence response, medical emergencies, evacuation procedures, and daily operational communications. When access control, video surveillance, and building management platforms operate together, they form an integrated security framework that enhances employee safety and maintains operational resilience.

houses of worship

Religious facilities utilize InformaCast for congregation safety, event coordination, weather emergency procedures, and volunteer coordination. The system provides discrete notification capabilities that maintain reverent environments while ensuring rapid response to medical emergencies or security threats during services and events.

mall

Shopping centers, stores, and entertainment venues deploy InformaCast to deliver customer safety alerts, coordinate staff, prevent theft, and support emergency evacuation procedures. Integration with point-of-sale systems and security platforms enables automated incident response while maintaining customer service standards during routine operations.

infrastructure

Utilities, transportation hubs, and data centers use InformaCast for operational alerts, security notifications, equipment failure responses, and regulatory compliance communications. The system provides reliable notification capabilities that meet uptime requirements for mission-critical facilities while supporting complex operational procedures requiring precise coordination and timing.

InformaCast Visitor Aware System

Get Your InformaCast System Quote Today

Ready to enhance your organization’s safety and communication capabilities with a professional InformaCast installation? Our certified technicians provide comprehensive assessment, custom configuration, and complete implementation services backed by our 99% customer satisfaction rating. We deliver fully integrated solutions that work with your current systems and can evolve easily as your business grows. Connect with us today for comprehensive pricing information, a projected installation timeline, and a tailored design consultation to meet your exact specifications. Our crew stands ready to protect your organization with proven mass notification technology and expert installation services that ensure reliable operation when you need it most.

FAQs

InformaCast pricing varies by licensing tier and deployment size, with Advanced licenses starting around $55 monthly per 50 seats through Cisco or $112 monthly direct from Singlewire. Volume discounts and multi-year commitments provide substantial cost reductions for larger implementations.

Installation timelines typically range from 2 to 8 weeks, depending on system complexity, facility size, and integration requirements. Simple deployments complete faster while comprehensive implementations with multiple building integrations require extended timelines for proper testing and training.

InformaCast delivers emergency notifications, weather alerts, security warnings, medical codes, evacuation procedures, lockdown instructions, and daily operational communications. The system supports audio announcements, text messages, visual displays, and automated responses to triggered events.

Yes, InformaCast provides native integration with Microsoft Teams via bot interfaces, supports Cisco Unified Communications Manager environments, and connects with various VoIP platforms, including Zoom Phone, via SIP-based integration.

Quarterly testing ensures optimal performance, while software updates occur automatically for cloud deployments or require scheduled maintenance for on-premises systems. Regular drills and staff training maintain organizational preparedness and validate system functionality.

Authorized installers provide genuine software licensing, factory-approved warranties, certified installation standards, and technical support escalation capabilities. Professional installation eliminates configuration errors that compromise system reliability while ensuring optimal integration with existing infrastructure.

Verify installer authorization through Singlewire’s official partner directory, review certification credentials documentation, or contact Singlewire customer support directly to confirm authorized dealer status and current certification standing.

Yes, comprehensive training programs include administrator instruction on system management, end-user education on notification procedures, and ongoing refresher sessions. Training covers both emergency response protocols and daily operational features to ensure effective system utilization.

Authorization requires technical certifications, business qualifications, completion of training through Singlewire Academy, and ongoing compliance with program standards. Installers must maintain current product knowledge and demonstrate proven implementation capabilities.

Yes, authorized installers provide migration services, including system assessment, data transfer planning, configuration conversion, and parallel testing to ensure seamless transition from legacy notification platforms while maintaining operational continuity throughout the process.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

Let’s start a conversation.

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.