⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Valcom Authorized Installer

Safe and Sound Security serves as your certified Valcom authorized installer, bringing expert deployment of advanced IP paging and mass notification systems to commercial facilities nationwide.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Trusted Valcom Credentials

Safe and Sound Security maintains official Valcom authorization and delivers professional installation, service, and ongoing support for all Valcom IP paging and mass notification solutions.

Valcom Paging & Mass Notification Solutions

Valcom leads the industry in IP-based communication systems, combining traditional paging with comprehensive emergency notification capabilities. Their product line encompasses IP speakers, visual displays, emergency phones, and powerful software platforms that transform daily communications and crisis response. Founded in 1977, this Virginia-based manufacturer designs and produces all systems in Roanoke, ensuring TAA compliance for government contracts. The IP6000 platform serves as their flagship solution, supporting unlimited endpoints across single buildings or multi-site campuses. Features include automated bell schedules, zone-based paging, integration with access control and fire alarm systems, desktop alerting, and mobile notifications through their V-Alert app.

Critical Communication Challenges Addressed

Valcom systems solve urgent facility communication problems, including delayed emergency notifications, unclear evacuation instructions, unreliable analog systems, poor coverage in critical areas, and the inability to reach mobile personnel during crises.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Professional Installation by Safe and Sound Security

As an authorized installer of Valcom solutions, our certified technicians complete comprehensive system design, network configuration, and endpoint programming. We handle everything from initial site surveys through final commissioning, ensuring seamless integration with existing infrastructure. Our team maintains current Valcom technical certification, enabling us to properly configure IP6000 software, program audio groups, establish dial codes, and optimize speaker placement for maximum intelligibility. We coordinate with IT departments to ensure network compatibility, implement appropriate VLAN configurations, and establish quality-of-service settings that prioritize emergency communications.

Sound360
8-Inch Round Ceiling Speaker

Comprehensive Ongoing Support Services

Our authorized service program includes preventative maintenance plans, emergency repair response, software updates, and system monitoring. We stock genuine Valcom products and maintain factory-trained technicians for rapid issue resolution. Remote diagnostic capabilities allow troubleshooting without on-site visits, reducing downtime and costs. Our maintenance agreements include regular health checks, firmware updates, battery replacements, and performance testing to ensure systems remain ready when needed most. We provide 24/7 emergency support for critical facilities, with guaranteed response times and escalation procedures. Annual service reviews document system performance and recommend improvements to maintain optimal functionality.

Advanced Product Features & Capabilities

Valcom systems deliver sophisticated features including text-to-speech messaging, calendar-based scheduling, priority message queuing, and multimodal notifications. The IP6000 platform supports unlimited audio zones, simultaneous announcement delivery across different areas, and integration with third-party systems via the Common Alerting Protocol. Visual notification devices feature LED displays with seven-color messaging, while emergency phones offer ADA-compliant two-way communication. Software includes graphical interfaces showing facility layouts, scenario-based emergency activation, and comprehensive reporting. The V-Alert mobile app extends notifications beyond fixed speakers, enabling geofenced messaging and remote system activation for authorized personnel.

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VE8091 Code Blue

Proven Customer Benefits

Organizations gain reliable emergency communication, streamlined daily operations, and enhanced safety compliance through Valcom systems. Users report improved response times during emergencies, reduced staff communication burdens, and better campus coordination. Systems provide measurable benefits, including faster evacuation times, clearer emergency instructions, reduced false alarms, and improved regulatory compliance. The technology eliminates communication dead zones, extends coverage to outdoor areas, and ensures messages reach all personnel regardless of location. Integration capabilities reduce operational complexity by consolidating multiple communication functions into unified platforms that simplify training and daily management while improving emergency response effectiveness.

Locations

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Industries We Serve

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Schools require comprehensive communication for daily operations and emergency response. Valcom systems support Alyssa’s Law compliance, automated bell schedules, and instant lockdown capabilities across classrooms, office environments, and outdoor areas.

Monitor in a hospital

Hospitals need discrete paging that doesn’t disturb patients while ensuring rapid emergency response. Systems integrate seamlessly with nurse call platforms and provide HIPAA-compliant sound masking to protect privacy in healthcare environments.

corporate building

Professional environments benefit from background music, discrete announcements, and emergency notifications without disrupting business operations. Integration with access control enables automated lockdown procedures during security incidents.

Manufacturing

Industrial facilities require loud, clear communication over ambient noise, during shift changes, and for safety alerts. Rugged speakers withstand harsh environments while providing reliable emergency notification system coverage for hazardous conditions.

government building

Public facilities need TAA-compliant systems with enhanced security features. Valcom provides wide-area coverage for complex campuses, integration with existing infrastructure, and compliance with federal procurement requirements.

higher education

Universities require scalable communication solutions covering dormitories, classrooms, and outdoor areas. Systems support both routine campus communications and comprehensive emergency notification across distributed facilities with thousands of occupants.

mall

Shopping centers benefit from zone-specific announcements, background music, and customer notifications. Emergency capabilities include evacuation instructions and lockdown procedures coordinated with security systems for comprehensive incident response.

hotel

Hotels and conference centers utilize discrete communication systems for guest services and staff coordination. Emergency features ensure rapid notification during fire, security, or weather events while maintaining a professional atmosphere.

Sound360

Get Professional Valcom Installation Today

Safe and Sound Security combines Valcom’s industry-leading technology with expert installation services to deliver innovative communication solutions that enhance safety and operational performance. Our certified team designs systems tailored to your facility’s unique requirements, ensuring optimal coverage and functionality. From initial consultation through ongoing support, we provide comprehensive services that maximize your investment in critical communication infrastructure. Our nationwide presence enables rapid project deployment and consistent service quality regardless of location. Whether you need a basic paging system or advanced intercom solutions, our trusted partner approach ensures your systems keep running smoothly. Contact us today for a comprehensive assessment of your communication needs and a detailed proposal for your Valcom system implementation.

FAQs

Yes, Valcom systems integrate with access control, fire alarms, video surveillance, and building management systems via standard protocols and relay contacts, enabling comprehensive facility automation.

Valcom systems feature intuitive browser-based interfaces with graphical layouts, point-and-click operation, and scenario-based emergency activation, requiring minimal training for effective daily operation and emergency response.

Installation timeframes vary by system size, typically ranging from 2-3 days for small facilities to several weeks for large multi-building campuses, depending on complexity and infrastructure requirements.

Valcom provides comprehensive technical training programs, user instruction during commissioning, and ongoing educational resources, including webinars, documentation, and online learning modules for system operators and administrators.

Contact Valcom directly or use their dealer locator on their website. Authorized installers maintain current certification and can provide documentation of their official partnership status and training credentials.

Authorized installers complete three-day technical training courses covering system design, installation procedures, programming, troubleshooting, and ongoing support. Training includes hands-on exercises and earns professional development credits.

Absolutely. Our authorized installers handle everything from network setup and device programming to software configuration and system integration, ensuring your IP solution performs reliably from day one.

Yes, certified installers provide complete software setup, including user account creation, schedule programming, scenario development, system integration, and administrator training to ensure effective system operation and management.

Authorized installers provide comprehensive system design services, including zone planning, speaker placement, coverage analysis, and custom configurations tailored to your facility’s specific layout, acoustics, and operational requirements.

Yes, authorized installers ensure that all installations comply with applicable building codes, ADA requirements, fire safety regulations, and local ordinances. Systems support emergency notification standards and integrate with required life safety systems.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

Let’s start a conversation.

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.