⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Salient Systems Authorized Dealer

Safe and Sound Security serves as your certified Salient Systems authorized dealer and installer, delivering professional CompleteView VMS deployments nationwide with specialized expertise in SLED markets and commercial security implementations.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified Salient Systems Partner

Safe and Sound Security maintains authorized dealer status with comprehensive Salient Systems certification, ensuring professional CompleteView installation, integration, and ongoing support services for all deployment sizes and complexity levels.

Salient Systems CompleteView Platform

Salient Systems CompleteView delivers open-architecture video management software designed for SLED markets, government agencies, and commercial enterprises. The platform supports unlimited cameras, advanced analytics integration, cloud services, and Federation architecture for multi-site deployments. CompleteView’s unique Dynamic Resolution Scaling optimizes bandwidth usage while maintaining video quality, making it ideal for bandwidth-constrained environments. The system integrates seamlessly with access control platforms, AI analytics solutions, and third-party security technologies through open APIs. With proven deployments protecting over 60,000 students in educational facilities and 150+ government agencies, CompleteView demonstrates exceptional scalability and reliability for mission-critical security applications.

Security Challenges Addressed by an Advanced VMS Solution

CompleteView resolves critical security gaps, including bandwidth limitations, vendor lock-in constraints, complex multi-site management, and integration difficulties. The platform eliminates single points of failure while providing centralized oversight capabilities for distributed operations.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Professional Installation Services and Network Support

Safe and Sound Security provides complete CompleteView deployment services, including system design, hardware specification, network configuration, and user training. Our certified technicians handle camera integration, storage configuration, and analytics setup to ensure optimal performance. We manage Active Directory integration, implement redundancy protocols, and configure cloud services for remote access. Our installation process includes comprehensive testing, documentation, and staff training to maximize system effectiveness. With 19+ years of experience and 99% customer satisfaction, we deliver reliable installations that meet strict SLED compliance requirements and commercial security standards.

Salient CompleteView VMS

Comprehensive Support Services for Business Operations

Our authorized support services encompass preventative maintenance, firmware updates, system health monitoring, and emergency repairs using genuine Salient components. We provide proactive storage management, predictive analytics monitoring, and scheduled system audits to prevent operational disruptions. Remote diagnostic capabilities enable rapid issue resolution, while on-site support addresses complex configuration requirements. Our maintenance plans include regular software updates, camera calibration, and performance optimization to ensure consistent system operation. Service level agreements guarantee response times for critical issues, with 24/7 monitoring available for mission-critical installations requiring continuous operational oversight.

Advanced Video Management System Features

CompleteView offers sophisticated capabilities, including intelligent bandwidth management, multi-streaming technology, and advanced search functionality. The VMS platform supports video wall operations, mobile client access, and web-based management interfaces. Geographic Information System (GIS) integration provides enhanced situational awareness through interactive mapping and automated camera switching. Advanced analytics integration enables object detection, behavioral analysis, and automated alerting for security events. The system’s open architecture supports custom integrations while maintaining scalability for enterprise deployments requiring thousands of cameras across multiple locations.

Salient Analytics system
Salient Guardstation

Customer Benefits and Investment Value

Organizations implementing CompleteView experience reduced total cost of ownership through transparent licensing, improved operational efficiency via centralized management, and enhanced security effectiveness through advanced analytics integration. The platform delivers superior bandwidth optimization, eliminating network congestion issues common with traditional VMS solutions. Users benefit from simplified evidence export, streamlined investigations, and reduced training requirements through intuitive interfaces. Cloud services enable remote monitoring capabilities while maintaining security compliance. The open architecture approach protects technology investments by preventing vendor lock-in constraints that limit future growth and adaptation capabilities.

Locations

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Industry Applications

government building

Government agencies utilize CompleteView for facility security, public safety monitoring, and compliance management. The platform addresses NDAA requirements while supporting existing infrastructure investments and enabling centralized management across multiple facilities.

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

School districts implement CompleteView to protect students and staff through comprehensive campus monitoring. The system integrates with emergency notification systems and supports rapid incident response protocols for enhanced campus safety.

paso-robles-joint-unified-school-district-school-security-case-study

Universities deploy CompleteView across dormitories, academic buildings, and athletic facilities. The platform manages thousands of cameras while supporting both security operations and business intelligence applications for operational optimization.

Monitor in a hospital

Medical centers utilize CompleteView for patient safety, staff security, and regulatory compliance. The system integrates with access control platforms to manage sensitive areas while supporting operational efficiency initiatives.

finance

Financial institutions implement CompleteView for branch security, vault monitoring, and transaction documentation. The platform supports compliance requirements while providing advanced search capabilities for investigation purposes.

data center

Critical infrastructure facilities deploy the CompleteView Federation architecture for multi-site security management. The system eliminates single points of failure while providing centralized oversight and local operational autonomy.

Manufacturing Security Solutions

Industrial facilities utilize CompleteView for perimeter security, operational monitoring, and safety compliance. The company ensures seamless integration with existing systems while providing the ability to support both security and operational intelligence requirements. Organizations also gain the option to scale solutions as operational needs evolve.

multifamily housing

Property managers implement CompleteView for tenant safety, asset protection, and operational efficiency. The system supports multiple building management systems while providing centralized oversight and reporting capabilities.

Salient CompleteView VMS

Get Your Video Surveillance System Quote

Safe and Sound Security offers comprehensive video management services, combining strategic consultation with seamless implementation to match your security goals. Our certified team delivers professional system design, installation, and ongoing support to maximize your CompleteView investment. We assess your current infrastructure, recommend optimal configurations, and provide transparent pricing for complete solutions. Our expertise spans SLED market requirements, commercial applications, and complex multi-site deployments requiring advanced integration capabilities. With proven success across thousands of installations nationwide, we ensure your scalable video management system deployment meets operational requirements while delivering exceptional value. Contact us today to discuss your digital security requirements and receive a detailed implementation proposal with complete product information.

FAQs

Dealers must demonstrate technical competency, maintain certified personnel, possess relevant industry experience, and complete comprehensive training programs. Financial stability and customer support capabilities are also evaluated during the authorization process.

Yes, Salient offers comprehensive certification programs including instructor-led classroom sessions, virtual training, and online self-paced modules. Training covers system installation, configuration, troubleshooting, and ongoing maintenance procedures for CompleteView deployments.

Authorized dealers must maintain current Salient certification, follow prescribed installation procedures, use approved components, and provide standardized support services. Regular recertification ensures ongoing competency with platform updates and new features.

The application process requires detailed business information, technical capability documentation, personnel qualifications, financial references, and demonstration of relevant market experience. Salient evaluates applications based on technical competency and market alignment.

Dealer approval typically requires several weeks following complete application submission. The timeline depends on application completeness, reference verification, and scheduling of required training and certification programs.

Policy violations may result in authorization suspension, termination of dealer status, loss of technical support access, and restrictions on software licensing. Salient maintains strict quality standards to protect customer interests.

Yes, comprehensive training covers camera integration, access control connectivity, analytics platforms, and third-party system interfaces. Training emphasizes practical implementation skills for complex integration scenarios encountered in real deployments.

Salient establishes performance expectations for different partnership tiers but focuses on quality deployments and customer satisfaction rather than strict sales quotas. Partner advancement depends on demonstrated competency and market success.

Yes, authorized dealers receive tiered discount pricing based on partnership level and performance. Higher-tier partners earn improved pricing structures that enhance competitive positioning and profit margins on customer projects.

Salient maintains strict channel management policies, monitors distribution channels, and enforces authorized dealer requirements. Unauthorized sales activities result in partnership termination and legal action when necessary to protect legitimate dealer investments.

Dealers receive comprehensive technical support resources, including phone assistance, online documentation, training materials, and escalation procedures. Higher-tier partners access enhanced support services, including VIP technical lines and after-hours assistance.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.