⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Lumana Authorized Installer

Safe and Sound Security serves as your certified Lumana authorized installer, bringing advanced AI-powered video security solutions to businesses nationwide with 19+ years of proven expertise in intelligent surveillance systems.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified Lumana Dealer Credentials

Safe and Sound Security holds official Lumana authorization, ensuring professional installation, certified training, and comprehensive support for all AI video security implementations with industry-leading AI capabilities.

Advanced AI Video Security Platform

Lumana transforms traditional surveillance into intelligent security by leveraging a hybrid cloud architecture and self-learning AI models to deliver smarter monitoring solutions. The AI platform combines real-time threat detection with automated response capabilities, enabling proactive security monitoring across unlimited locations. Camera-agnostic design works with existing IP cameras, while Lumana’s native NDAA-compliant cameras provide optimized performance. The system reduces false alerts by 90% through continuous AI adaptation to each unique environment. Cloud connectivity enables remote access and centralized management, while local processing ensures real-time performance and reliability during outages.

Critical Security Problems Solved

Legacy surveillance systems overwhelm security teams with false alarms while missing genuine threats and suspicious activity in real time. Manual video review consumes countless hours of video in seconds, yet fails to deliver actionable insights. Lumana’s AI eliminates these inefficiencies through intelligent detection, automated alerts, and instant video search capabilities that turn video into actionable insights.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Professional Installation & Integration Services

Safe and Sound Security’s certified technicians handle complete Lumana deployments from initial assessment through system optimization. Our team configures AI detection parameters, integrates with existing security infrastructure, and provides comprehensive user training. Expert installation ensures optimal camera placement, proper network configuration, and seamless cloud connectivity. We customize alert workflows, dashboard configurations, and user permissions to match organizational requirements. Post-installation optimization includes AI training, validation, and performance monitoring to enhance system visibility. Our VMS integration unifies your security infrastructure while proprietary technology automates monitoring processes. Lumana will automatically detect and alert your security teams to ensure safer operations through detailed footage analysis and comprehensive video security system management.

Lumana AI Video Security
Lumana Storage

Comprehensive Support & Maintenance Plans

Our Lumana authorized service includes proactive system monitoring through dedicated diagnostics portals, providing real-time performance visibility across all managed accounts. Preventive maintenance programs ensure optimal AI performance by conducting regular health checks, applying firmware updates, and optimizing configurations. Brand-approved replacement parts and a lifetime hardware warranty support minimizing downtime risks. Remote diagnostics capabilities enable rapid troubleshooting and issue resolution. On-site service provides hands-on support when needed, while 24/7 monitoring ensures continuous system availability and compliance with service level agreements.

Core Platform Features & Capabilities

Lumana’s AI engine continuously analyzes video streams, detecting people, vehicles, behaviors, and anomalies with near-human perception. Natural language search enables conversational queries like “show red vehicles entering the parking lot yesterday morning.” Real-time alerts trigger automated responses, including alarms, lockdowns, or emergency notifications. Custom AI dashboards provide operational insights beyond security, tracking traffic patterns, occupancy levels, and compliance metrics. Hybrid cloud architecture combines local processing via core appliances with cloud-based backup and remote access, along with license plate recognition, facial detection, and behavioral analytics, to address diverse security requirements.

Enhanced Business Value & ROI

Organizations achieve 10x improvements in staff efficiency through automated monitoring, replacing manual surveillance tasks. Investigation time drops from hours to seconds using AI-indexed video search capabilities that capture millions of hours of video for analysis. Reducing false alarms by 90% eliminates security team desensitization while focusing attention on genuine threats and critical events. Operational analytics provide business intelligence from video data, informing decisions about staffing, layout optimization, and resource allocation. A lifetime warranty eliminates unexpected replacement costs, while predictable subscription pricing enables accurate budget forecasting.

Locations

Click a pin drop on the map to get more information!

Industry Applications

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Educational institutions benefit from campus-wide perimeter monitoring, weapon detection capabilities, and zone-based access alerts, ensuring student safety while supporting emergency response coordination protocols. AI security cameras automatically monitor for breaches and issue tailgating alerts when unauthorized access occurs.

government building

Government facilities require NDAA-compliant cameras, SOC 2 Type 2 security standards, and hybrid cloud architecture, maintaining sensitive data sovereignty while ensuring transparency and accountability through intelligent video security systems.

Manufacturing Icon

Manufacturing environments use AI for safety compliance monitoring, personal protective equipment detection, hazardous zone alerts, and operational efficiency analysis, supporting both worker protection and productivity optimization through real-time monitoring.

Monitor in a hospital

Healthcare organizations leverage patient flow monitoring, visitor management, restricted-area access control, and compliance documentation while maintaining HIPAA privacy requirements and operational efficiency through AI-powered video surveillance.

mall

Retail applications include loss prevention monitoring, point-of-sale transaction oversight, customer traffic analytics, and organized retail crime detection, supporting both security and business optimization objectives while preventing theft through intelligent sensor technology.

hotel

Hospitality venues benefit from guest safety monitoring, parking lot security, crowd management, and multi-property centralized oversight, ensuring consistent security standards across locations with customizable alert systems.

finance

Financial institutions utilize enhanced perimeter protection, transaction area monitoring, vault security, and regulatory compliance support while maintaining customer privacy and meeting industry-leading security standards.

railway building rail train travel transportation

Transportation facilities require vehicle tracking, cargo monitoring, access control verification, and safety compliance oversight supporting secure operations while optimizing workflow efficiency and regulatory adherence through modern video analytics.

Lumana AI Video Security

Partner With Certified Experts

Safe and Sound Security’s Lumana authorization ensures professional deployment backed by manufacturer support and lifetime warranty coverage. Our 19+ years of security expertise, combined with advanced AI platform capabilities, deliver comprehensive protection for modern business environments. The intuitive platform streamlines operations while new AI capabilities enhance incident response times. Contact our certified team to schedule a consultation and discover how Lumana’s intelligent video security transforms traditional surveillance into proactive business protection. Get a quote today for customized AI-powered video security solutions suited to your organization’s specific requirements and operational objectives. Become a Lumana partner with our enterprise-grade offering that combines complexity reduction with personalized security features. 

FAQs

Lumana reduces false alerts by 90%, improves staff efficiency 10x through automation, and enables instant video search using natural language queries for enhanced security operations.

Yes, alternatives include traditional VMS systems and legacy surveillance platforms, though Lumana’s hybrid AI architecture offers unique advantages over pure cloud solutions, including new features.

Installation timeframes vary by system size, typically ranging from one day for small deployments to several days for enterprise implementations with extensive camera counts.

Authorized installers provide certified expertise, access to manufacturer support, warranty coverage, proper AI training, and ongoing technical assistance, ensuring optimal system performance.

Contact Lumana directly through their partner program application process, which evaluates technical capabilities, customer relationships, and service delivery infrastructure for authorization qualification.

Yes, authorized installers receive comprehensive training covering technical installation, AI configuration, platform features, and ongoing certification requirements to maintain authorization status.

Pricing may vary, but authorized installers provide manufacturer backing, warranty support, certified expertise, and ongoing platform updates unavailable through unauthorized providers.

Contact Lumana directly or request authorization credentials from potential installers to confirm their official dealer status and current certification standing.

Yes, Lumana’s camera-agnostic platform integrates with existing IP cameras, and authorized installers can design upgrade paths that incorporate current infrastructure investments.

Authorized installers provide ongoing support, including system monitoring, maintenance, troubleshooting, user training, and direct access to manufacturer technical assistance resources.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

Let’s start a conversation.

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.