⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

OpenTech Alliance Authorized Installer

Safe and Sound Security is a certified OpenTech authorized dealer, specializing in professional deployment of INSOMNIAC CIA access control systems and self-service kiosks for commercial properties nationwide. 

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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OpenTech Dealer Credentials

Safe and Sound Security maintains authorized dealer status through comprehensive training, certification, and ongoing technical support for INSOMNIAC security solutions across commercial installations. Our low voltage technicians trust OpenTech for reliable, scalable self storage technology that meets industry standards.

OpenTech Alliance Overview

OpenTech leads the PropTech sector with cloud-based software solutions designed specifically for self storage facilities. Their INSOMNIAC product line includes CIA access control systems, self-service kiosks, and smart facility management platforms. The company maintains PCI DSS Level 1 compliance and serves thousands of facilities across North America, the UK, Europe, and Australia. OpenTech’s solutions integrate seamlessly with existing property management software, enabling automated tenant access management, contactless operations, and comprehensive facility monitoring. Their cloud-based architecture eliminates the need for on-site servers while providing 24/7 remote system management. The IoE Control Center serves as the central management platform, allowing operators to manage their facility from any location with internet connectivity.

Problems It Solves

OpenTech addresses critical commercial security challenges, including unauthorized access, manual key management inefficiencies, limited facility monitoring, and staffing constraints that prevent 24/7 operation availability.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our Installation Services

As an OpenTech-authorized dealer, Safe and Sound Security delivers expert deployment of INSOMNIAC solutions, backed by factory training and technical certification. Our technicians complete specialized CIA access control and kiosk programs, ensuring proper system configuration and seamless integration with existing infrastructure. We provide comprehensive project management from initial site assessment through final commissioning and staff training. Our experience spans diverse commercial environments, enabling us to recommend optimal configurations for specific operational requirements. Installation includes network setup, hardware mounting, software configuration, and integration with existing property management systems. We coordinate with OpenTech technical support for complex deployments and provide detailed documentation for ongoing system maintenance, with easy installation.

INSOMNIAC SmartLock
OpenTech Alliance SmartLock

Ongoing Support Services

Safe and Sound Security provides comprehensive post-installation support, including preventive maintenance, hardware replacement, system upgrades, and 24/7 emergency response services. Our authorized technicians use genuine OpenTech components and follow factory-approved procedures for all maintenance activities. We offer proactive monitoring services that identify potential issues before they impact operations, extending equipment lifespan and maintaining optimal system performance. Regular system health checks include software updates, configuration reviews, and performance optimization. Our service level agreements guarantee rapid response times for critical issues, with real-time diagnostic capabilities enabling immediate troubleshooting. We maintain direct relationships with OpenTech technical support for escalated issues requiring factory expertise. Annual maintenance contracts include priority support, discounted parts replacement, and complimentary system assessments, ensuring continued compliance with evolving industry standards backed by comprehensive warranty coverage.

Product Features

INSOMNIAC® CIA access control systems feature cloud-based management, wireless access keypads, mobile app integration via Storage Genie, and real-time monitoring capabilities. The system supports individual unit access codes, time-based restrictions, and automatic tenant management synchronization with property management software. Keypads include OLED displays, optional covert cameras, and surge protection up to 20,000 volts. Self-service kiosks enable 24/7 rental transactions, payment processing, and customer support functions. The IoE platform integrates HVAC monitoring, electronic locks, unit alarms, and environmental sensors. All components communicate through encrypted channels and receive automatic firmware updates. The system maintains detailed audit logs for compliance reporting and provides customizable alerts for security events, system failures, or unauthorized gate access attempts.

Customer Benefits

OpenTech solutions reduce operational costs through automation while improving security and customer experience. Property managers gain centralized control over multiple facilities through real-time monitoring and remote management. Automated tenant management eliminates manual code administration while ensuring immediate revocation of access for delinquent accounts. Enhanced security features, including video monitoring integration and intrusion detection, provide comprehensive facility protection. Contactless operations through mobile apps and kiosks meet modern customer expectations while reducing staff workload. Detailed reporting provides insights into facility usage patterns, helping optimize self storage operations and identify revenue opportunities. The scalable architecture accommodates facility growth without requiring system replacement. PCI DSS compliance ensures secure payment processing while reducing liability risks associated with financial transactions.

Locations

Click a pin drop on the map to get more information!

Who Should Use OpenTech Solutions

Self storage operators benefit from automated access control, contactless rentals, and centralized management across multiple locations, all enabled by integrated property management software. The flexible solutions adapt to various self storage business models.

housing

Office buildings, industrial complexes, and mixed-use properties require a sophisticated access control solution with tenant-specific permissions and comprehensive activity monitoring.

paso-robles-joint-unified-school-district-school-security-case-study

Schools and universities need secure access management for buildings, dormitories, and specialized facilities with time-based restrictions and emergency response capabilities.

Monitor in a hospital

Medical complexes require HIPAA-compliant access controls with detailed audit trails, restricted-area management, and integration with existing security infrastructure.

Government video surveillance

Municipal facilities need robust security solutions that meet federal compliance standards, with advanced monitoring and centralized administrative control.

mall

Shopping centers and strip malls benefit from tenant-specific access management, after-hours monitoring, and integration with existing surveillance systems.

Manufacturing

Industrial facilities require secure perimeter control, employee access management, and integration with safety systems for regulatory compliance.

data center

Technology facilities require high-security access control with biometric integration, environmental monitoring, and detailed compliance reporting.

Get Professional OpenTech Installation

Safe and Sound Security’s certified technicians ensure proper OpenTech system deployment with comprehensive training, ongoing support, and factory-backed warranties. Our nationwide service network provides local installation expertise while maintaining consistent quality standards across all projects. We handle complex integrations, custom configurations, and multi-site deployments with dedicated project management to ensure on-time completion. Contact us for detailed proposals, site assessments, and customized recommendations based on your specific security requirements. Our team provides comprehensive consultations covering system design, installation timelines, and long-term maintenance planning to maximize your technology investment while ensuring optimal facility security. OpenTech dealers can help you become an OpenTech authorized dealer today through our partnership network.

FAQs

Yes, OpenTech maintains PCI DSS Level 1 compliance with quarterly vulnerability scans, annual security assessments, and comprehensive data protection protocols, ensuring secure payment processing.

OpenTech operates on a cloud-based subscription model with monthly or annual licensing fees for software access, updates, technical support, and system management services.

Installation costs depend on facility size, system complexity, integration requirements, and equipment quantities, with detailed proposals provided after site assessments.

Use the interactive dealer network map on OpenTech’s website or contact their Business Development Representatives to verify authorized installer credentials and certifications. If you’re searching for an Opentech dealer, this tool helps locate qualified partners.

Authorized installers complete comprehensive online training programs covering CIA access control systems and kiosk installations with ongoing technical education requirements.

Certified installers follow factory procedures, use genuine components, maintain detailed documentation, and coordinate with OpenTech technical support for quality assurance.

Installation costs vary by project scope and complexity, with authorized installers providing competitive pricing based on certified expertise and professional service standards.

Yes, authorized installers assess site requirements and configure systems for specific layouts, existing infrastructure, and operational needs, supported by specialized training and ongoing support.

OpenTech systems meet UL294 specifications, ADA requirements, and local building codes with installations performed by certified professionals following established compliance protocols.

Installers perform comprehensive commissioning, including access verification, integration testing, staff training, and documentation review, ensuring complete system functionality before project completion.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.