⭐⭐⭐⭐⭐  Rating of 4.8 based on 200+ Google Reviews

Suprema Authorized Installer

As a Suprema Authorized Installer with 19+ years serving 20,000+ locations globally, we deliver advanced biometric access control solutions backed by 99% customer satisfaction.

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19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

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Certified Suprema Dealer Credentials

We are authorized Suprema installers with factory-trained technicians who design, configure, and service Suprema access control systems for commercial facilities nationwide.

Suprema Biometric Access Control Solutions

Suprema provides AI-powered biometric access control systems that support facial authentication, fingerprint recognition, mobile credentials, QR codes, RFID, and PIN authentication. The BioStar 2 platform supports a centralized or distributed architecture, web-based management, open APIs for third-party integration, and up to 500,000 users per terminal device. Suprema’s BioStation 3, FaceStation terminals, CoreStation controllers, and X-Station 2 devices deliver fast authentication and encrypted data protection, and comply with ISO 27001, ISO 27701, GDPR, and NDAA standards. Systems support elevator control, visitor management, time attendance tracking, and mobile access via NFC and BLE technologies.

Critical Access Control Challenges Addressed

Unauthorized facility access, credential theft, tailgating incidents, and data breaches threaten commercial operations. Legacy card-only systems lack comprehensive audit trails and allow employees to share credentials. Biometric authentication eliminates stolen credentials, prevents buddy-punching in time attendance applications, and provides forensic-quality logs for compliance audits. Multi-factor authentication, combining biometrics with cards or mobile credentials, strengthens security.

Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.

Why Choose Our Suprema Installation and Integration

We conduct comprehensive site surveys to assess door types, power availability, network infrastructure capabilities, environmental conditions, and integration requirements with existing security systems and building management platforms. Our factory-trained technicians configure BioStar 2 software parameters, program access zones and time-based schedules, enroll biometric templates and user credentials securely, integrate with video management systems and access controls, and perform thorough system testing and validation. We provide comprehensive administrator training on user management, zone configuration, report generation, and troubleshooting procedures. Complete system documentation includes detailed network diagrams, device configurations, access control policies, and maintenance schedules. 

BioEntry W3
BioStation 2a

Suprema Support and Maintenance Programs

As authorized Suprema installers, we provide preventative maintenance, including firmware updates, database optimization, hardware cleaning, performance testing, and comprehensive security audits and vulnerability assessments. Our comprehensive service agreements include remote diagnostics via BioStar 2’s cloud connectivity, on-site emergency support within defined response times, and proactive system monitoring for potential issues and anomalies. We use genuine Suprema replacement parts and components, maintain strict compliance with manufacturer specifications, and offer extended warranty coverage options. Regular maintenance prevents authentication failures, ensures ongoing regulatory compliance requirements, and maximizes system uptime for uninterrupted operations. 

Advanced Platforms and Intelligent Features

Suprema systems feature Template on Mobile technology, storing biometric data on users’ smartphones rather than company databases, protecting personal privacy and data security from centralized breaches. Advanced features include VoIP intercom for visitor communication, RTSP video monitoring integration, anti-spoofing facial recognition to prevent photo and video attacks, OSDP-encrypted communication protocols, Secure Element chips for data encryption, and AES-256 security standards. The platform supports multi-factor authentication, combining face, fingerprint, RFID, mobile, QR, and PIN credentials for maximum security. Additional capabilities include real-time monitoring dashboards, alarm system integration, fire zone management, photo badging capabilities, and forensic reporting tools.

Suprema FaceStation F2
XPass 2

How Customers Benefit from Suprema Solutions

Suprema installations eliminate physical credential costs and issuance labor while preventing unauthorized access and credential-related security breaches. Biometric solutions reduce time theft in workforce management applications and provide forensic-quality audit trails for regulatory compliance requirements. Systems scale efficiently from single doors to enterprise security deployments across multiple buildings and geographic locations. Centralized management reduces administrative overhead, mobile credentials enhance user convenience and security, and open APIs enable seamless integration with existing investments in security, HR, and building management systems. 

Locations

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Who Should Use Suprema Access Control Systems

Monitor in a hospital

Hospitals require HIPAA-compliant access controls to protect patient records, medication storage, and operating rooms. Suprema’s encrypted biometric systems, certified to ISO 27001, meet healthcare regulations while preventing unauthorized access to PHI.

finance

Banks and financial organizations specialize in safeguarding sensitive assets and customer data. Suprema’s security platform allows institutions to commit to stronger compliance frameworks through multi-factor authentication and encrypted biometric security.

data center

Critical infrastructure facilities require anti-tailgating detection and forensic audit capabilities. Suprema’s biometric authentication prevents credential sharing, monitors all entries, integrates with alarm systems and CCTV, and provides zone-based server room security.

how to determine office space

Office buildings and business organizations benefit from mobile credentials, visitor management, and elevator floor restrictions. Systems support hot-desking environments, integrate with workplace platforms, provide contactless authentication, and maintain robust security across multiple tenant spaces.

Notre-Dame-High-School-school-security-cameras-and-access-control-case-study

Schools and research facilities protect students and facilities using Suprema access control. Systems manage campus-wide access, including dormitories and laboratories. Time-based scheduling restricts off-hours access while integrating with student systems.

government building

Governmental agencies require NDAA-compliant access controls, encrypted communications, and tamper-proof hardware. Suprema meets federal security standards for protecting sensitive information, controlling facility access, and maintaining audit trails.

Manufacturing

Industrial facilities control access to production floors, laboratories, and equipment rooms. Integration with alarm and safety systems enables emergency lockdowns, while time attendance features track workforce hours, reducing administrative payroll overhead.

law-enforcement-icon

Police departments and law enforcement agencies require robust access controls to protect evidence rooms, armories, detention areas, and interview rooms. Suprema’s forensic logging supports chain-of-custody requirements, while multi-factor authentication prevents unauthorized access.

BioEntry W3

Get Reliable Suprema Installation Services Today

Partner with our authorized Suprema installation team to design and implement biometric access control systems perfectly tailored to your facility’s security requirements, compliance obligations, and operational workflows. We conduct thorough facility security assessments, design scalable system architectures, manage professional installations with minimal operational disruption, provide comprehensive administrator training programs, and deliver ongoing technical support, ensuring your Suprema system delivers maximum security value and performance. Our nationwide service network and factory-certified technical expertise ensure reliable deployments backed by manufacturer warranties and our 99% customer satisfaction rating. Contact us today for a comprehensive facility assessment and a custom proposal.

FAQs

Authorized installers receive factory training on Suprema hardware, BioStar software, network architecture, and compliance requirements. We ensure proper configuration, system optimization, manufacturer warranty coverage, and access to technical support unavailable to general contractors without certification. 

We install centralized systems using CoreStation controllers, distributed systems featuring the BioStation A2 and BioStation L2, and mobile-ready deployments supporting biometric and credential-based access. Our experts specialize in designing scalable configurations that optimize workflows and security integration, offering cutting-edge solutions that meet evolving operational needs.

Yes. All installers undergo factory-certified training on Suprema’s security platform, ensuring seamlessly configured installations and strong cybersecurity standards. This includes API integration, BioStar software administration, and hardware processing optimization. Our team’s commitment to innovation and quality ensures reliable results and system longevity.

Suprema provides open REST APIs, a BioStar Device SDK, an OSDP communication protocol, and Wiegand output, enabling seamless integration with third-party VMS, building management systems, HR platforms, and integrated security solutions from manufacturers such as Milestone, Genetec, Lenel, and others.

Contact Suprema directly through its authorized distributor network worldwide, or request proof of factory training certifications. Authorized installers maintain current certifications, access genuine replacement parts, and provide manufacturer-backed warranties unavailable through unauthorized channels.

Pricing depends on facility size, system complexity, and the scope of integration. We provide detailed proposals after site assessments that outline the installation process, configuration, and ongoing support. Clients can discover that partnering with an authorized installer is the best lead to long-term reliability, operational efficiency, and performance across various industries.

Our technicians complete Suprema factory training covering BioStar platform administration, hardware installation procedures, network configuration, API integration development, system troubleshooting, and maintenance protocols, ensuring expertise in all aspects of Suprema access control deployments.

Quarterly preventative maintenance includes firmware updates, performance testing, hardware cleaning, and database optimization. Critical facilities may require monthly service agreements ensuring maximum uptime, while standard commercial installations typically schedule semi-annual comprehensive system reviews and updates.

Blogs

19+

Years of Experience

20k+

Locations Protected

99%

Satisfaction Rating

Let’s start a conversation.

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Safe and Sound Security

Security system installation service

Kris
Kris
4 months ago
Tom was perfect and crew were top notch. They got the issues of a old system someone else did, figured out and back up running better. I recommend this company by far over all others.
Carlos Castañeda
Carlos Castañeda
8 months ago
I was on the look out for a company that could help keep our buildings safe, and after shopping around our team settled on Safe and Sound and we couldn't be happier. The customer service is top notch, and they have gone above and beyond to help us. In fact when we had questions about an unrelated issue which they didn't work on, they got us in touch with a company that could help us. Whenever we communicate with Safe and Sound it's always a clear and concise conversation. Other competitors should take notice and follow suit, because their professionalism and service should be the gold standard. Thank you Safe and Sound team!
Staci Broadwater
Staci Broadwater
a year ago
Safe and Sound has been an excellent choice for our business. Scott and his crew made the entire installation process seamless. They were on-time and prepared, had answers to any and all questions, were able to make changes on a dime, and kept an incredibly clean job site. From start to finish, the entire process has been so easy to navigate. Cannot recommend them enough. We will now use Safe and Sound for all of our facilities. Thank you Scott and Team!
Chandrika Prasad
Chandrika Prasad
a year ago
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Lylliam Torres
Lylliam Torres
9 months ago
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
LAUREN WARNER
LAUREN WARNER
7 months ago
I called and spoke with Valerie and she was exceptional. Speaking to her made me feel like I was top priority, she went above and beyond while even following up days later. Great customer care like this is what keeps customers like myself returning, there is no problem big or small they can’t handle. 👍🏾👍🏾
Minh Bui
Minh Bui
a year ago
I highly recommended Safe & Sound for commercial projects! I've worked with Safe and Sound on many projects, and they were all executed perfectly. I appreciate the Safe and Sound team supporting us from start to finish, even after receiving the service. I can always trust the Safe and Sound team for their quality of work, attentiveness, and customer service.
Mary Smith Howell
Mary Smith Howell
9 months ago
Every employee I encountered were helpful and considerate. Shannon was so patient and led me to a resolve!
Irv Blitz
Irv Blitz
9 months ago
Safe and Sound Security expertly installed the alarm and camera security system at my building in DTLA. Eric (install/service) is knowledgeable about the systems, can troubleshoot any issue, and coordinated with my IT company. Whenever there is a service request the Safe and Sound Team are extremely helpful, responsive, and professional.