Choosing the best visitor management system for your business is integral to a strong security system. It should have unique features, allowing visitors to open doors via phone links to check visitors against criminal databases.
To help you choose the right solution, we compiled three brands that stand out today. Explore how these systems can transform your visitor handling processes, providing robust security, modern workplace management, and an unparalleled visitor experience.
Top 3 Visitor Management System Providers
1. Verkada Guest
Verkada’s visitor management platform, Verkada Guest, makes it easy for people to check-in. It’s an excellent security measure for properties that need to manage a lot of guests. The system works with Verkada’s access control and visitor security, so you can have a thorough picture of who is in your building.
There are multiple ways for guests to check in with the platform: an email invite, an iPad self-service kiosk, or a QR code. This allows for a touchless sign-in process. When a visitor checks in, administrators can be notified so you can give them a warm welcome and know they are in the building. You can also opt to print badges for visitors.
Verkada makes it easy to customize the experience for your visitors. Choose from premade templates or start completely from scratch when deciding how you want check-in to flow and what questions you want your visitors to answer. You can also create various check-in experiences for different visitor types.
Managing guests is simple and streamlined on Verkada’s Command platform. From here, you can view guest logs and linked video footage. You can also remotely unlock doors when necessary.
One major benefit of Verkada Guest for schools is that you can screen visitors against the national sex offender database when they present their ID. If the visitor is denied due to their sex offender status, the appropriate staff can be notified.
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2. Brivo Visitor Management
Brivo Visitor Management is designed to control visitors and deliveries. The system automates visitor sign-in, freeing employees to do other tasks instead of manually signing in visitors. You can also print visitor badges to keep track of visitors within the building.
You can customize three different workflows for your visitors: visitor sign-in/sign-out, delivery notification, and help request. In addition to customizing these workflows, you can create custom questions for your visitors to answer.
This visitor management software makes life easier for administrators. You can connect with the intercom and grant visitors access with your phone. System administrators receive an email with visitor information. It is also integrated with the Brivo platform and Brivo access control.
Some of Brivo’s features include incorporating high-security facility safety features such as COVID screening questions and self-service kiosks.
Brivo Visitor Management systems are ideal for many commercial buildings, including multi-tenant properties, standalone offices, private businesses, and reception areas.
3. Kisi Visitor and Temporary Access Management
Kisi Visitor and Temporary Access Management grants visitors temporary access to areas within your property. Unlike other platforms, it doesn’t just grant visitors access at the front door. It also grants visitors access to various locations within your property via temporary keys that visitors can use on their phones.
Rather than using temporary key cards or key fobs, Kisi’s temporary keys grant access with a temporary link. Visitors don’t need an app or account to use their link. Once they have it, they hold their phone up to a reader to open a door.
Administrators need to add visitors as if they were new users to grant visitors access. They can also add visitors to groups or teams. This gives them the same permissions as the group, but it doesn’t add them as a member of the organization. Adding visitors in this way makes it simple to assign which doors visitors can access.
Administrators can access visitor management software remotely. When setting up a new visitor, you also have the option to set time limits on their access. This way, you don’t have to worry about forgetting to revoke access later.
Kisi Visitor and Temporary Access Management has less vetting of visitors when compared to Verkada and Brivo, and it also assumes visitors will need independent access to various areas within the property.
What is a Visitor Management System?
Visitor management systems provide businesses and commercial property managers with a way to keep track of and grant access to visitors on their property.
It streamlines the check-in process, enhances security, and ensures visitors a professional and efficient experience.
By automating registration, badge printing, and instant notifications to hosts, these systems offer real-time visitor tracking and comprehensive records of all visitors, significantly improving security and operational efficiency.
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How Does It Work?
All systems work slightly differently, but generally, they authenticate visitors, grant or deny them access via the visitor access control system, and alert system administrators to their presence.
Visitor management software often works via technology on a phone or other device and includes visitor registration software and cloud-based software. Many visitor management systems print temporary ID badges for visitor tracking (recording visitor details, visitor photos, and visitor activity).
Visitor management typically involves visitor registration at a check-in kiosk or via a mobile app. Visitor information, such as name, contact details, and purpose of visit, is collected and stored in a centralized database.
Then, the visitor management software can issue visitor badges, notify hosts when the guest arrives, and track visitor movements within the facility.
Buying Guide
Security Features
Prioritize a visitor management solution with robust security measures such as data encryption, access controls, and compliance with industry standards like GDPR.
Ease of Use
Look for a user-friendly interface and intuitive design that simplifies registration and check-in processes for visitors and security staff.
A simple, clear layout system reduces the learning curve, allowing staff to master its functions and manage visitors efficiently and quickly. Additionally, an intuitive design enhances the experience by making self-check-in easy and quick, minimizing wait times and confusion.
Customization Options
Choose a visitor management software that offers key features to align with enterprise companies’ branding and specific requirements.
Integration Capabilities
Ensure compatibility with existing systems such as access controls, CRM, or email platforms for seamless data sharing and workflow integration.
Scalability
Select visitor management software that can scale with your organization’s growth and accommodate changes in visitor volume and facility requirements.
Reporting and Analytics
Consider visitor management software solutions that provide comprehensive reporting and analytics capabilities to track visitor data, identify trends, and generate insights for informed decision-making.
Mobile Accessibility
Opt for a visitor management software that offers mobile compatibility, allowing staff to manage visitor registrations and access visitor information remotely via smartphones or tablets.
You can ask for a digital signature on the front desk as they check in and check out your facility.
Compliance Requirements
Verify that the visitor management solution complies with relevant regulations and standards in your industry, such as visitor privacy laws and building security regulations.
Customer Support
The identity management software aims to help security teams identify unauthorized access to the facility. Assess the level of customer support provided by the visitor management solution vendor, including availability, responsiveness, and expertise to address any technical issues or concerns.
Responsiveness is equally important; ensure that the vendor can address any issues or concerns promptly to minimize downtime and maintain security integrity. Additionally, the expertise of the support team is essential; they should be knowledgeable and capable of resolving technical issues efficiently.
Comprehensive customer support can significantly impact the effectiveness and reliability of your system, making it a critical factor in your decision-making process.
Cost and Value
Evaluate the visitor management software cost, with key considerations on upfront fees, subscription plans, and additional features included.
Choose visitor management software products that offer the best value for your budget while meeting your needs effectively.
For a small business owner, we recommend that you look for entry-level pricing plan with features highlighted above. You can also ask for any pricing calculation and clear pricing ranges on the services you are interested in.
FAQs
What are the benefits of implementing visitor management?
Benefits include improved security through visitor tracking and identification, enhanced efficiency with automated registration processes, and better compliance with regulatory requirements.
Additionally, visitor management software can provide valuable data insights for facility management and visitor analytics as it records visitor details.
How secure is visitor data within visitor management?
Visitor management applications prioritize data security, implementing encryption, access controls, and compliance with data protection regulations like GDPR.
Ensure you choose a reliable provider of visitor management software products with a strong track record in data security and compliance.
In Conclusion
Implementing a visitor management system offers numerous benefits, including enhanced security, streamlined visitor registration processes, and improved compliance with regulatory requirements.
Whether you’re managing a corporate office, educational institution, event venue, or hospitals, powerful visitor management software can significantly improve your facility’s visitor experience and overall security posture.
Take the first step towards optimizing your process by contacting us for a free quotation today.
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